Things Great Employers Do, and How You Influence Every One

It’s always great when I can share research that makes it clear how important you are to your company’s success.

I wish more of you would: A) Take the research to heart and to your business leaders; and, B) incorporate the research into your strategic priorities for compensation. After all, in addition to improving lots of things about your place of work, addressing findings like these in your own backyard could mean improved career opportunities and job security for you.

Here I go again! This time, I’m pushing research from the fine researchers from Gallup (so the research holds water), which has been publicized by those persnickety practitioners at HBR. They’re giving us practical insight into what it takes to have your engaged workers outnumber the detached ones by 9 to 1.

Things that great employers do

Here are seven (7) things that great employers do that Peter Flade, James Harter and Jim Asplund, three distinguished leaders at Gallup, “feel confident in recommending.” It’s the short version, with me adding some cheerleading for what these seven things have to do with our work.

Have involved and curious leaders who want to improve. Selection, development, coaching and succession planning anyone? Not to mention, effective executive pay-for-performance.
Have cracking HR functions. That’s right, we’re No. 2. Why? Because effective HR contributors teach leaders and managers to stretch and develop employees, and effective compensation specialists make sure that recognition and rewards are provided for these behaviors.
Ensure the basic engagement requirements are met before expecting an inspiring mission to matter. And I quote, “When employees know what is expected of them, have what they need to do their jobs, are good fits for their roles, and feel their managers have their backs, they will commit to almost anything the company is trying to accomplish.” How’s that for an endorsement of the importance of job definition, competencies, recognition, development and straightforward compensation practices?
Never use a downturn as an excuse. The recession’s been around for going on eight years. You may still be cautious about money, but there is no excuse for being stingy about hope, the researchers point out. Constant communications are one of the few things that leaders and managers can accomplish when most everything else is out of control, and it pays off!
Trust, hold accountable, and relentlessly support managers and teams. What more can I say?
Have a straightforward and decisive approach to performance management. Can you believe it? “… the hallmark of these great workplaces is that they are filled with recognition junkies … (who) see tolerance of mediocrity as the enemy.”
Do not pursue engagement for its own sake. These researchers are saying that outcomes that influence results matter– customer service, financial and employees’ ability to do their best — are what should matter. Not HR programs or (dare we say it?) their metrics.


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About Paul Champion

Some have called me a leader, and a entrepreneur, they say I have integrity, presence and skills to ensure continuous improvement and success in whatever challenges I face. They also tell me that I am positive, resilient and motivating. I say, I'm just a normaI guy from Gateshead in the North of England, who started as an apprentice engineer. I have been in the right place at the right time and in the wrong place at the wrong time! I have successfully initiated and led complex organizations and situations to completion and success, and I have been in some jobs where success seemed untouchable. Mainly though, I have tried to learn everyday, help people to progress and learn the skills they need to be successful. I have had the privilege of working with some great people locally across the UK and more recently internationally in Asia, Europe and now USA, where I am lucky enough to work for where I am head of 3aaa USA. This website is just me having an outlet to talk about all those thoughts, ideas and things I learn that pass through my head every day when I face the challenge of doing business. I will also rant on about how great apprenticeships are, and how you can help change peoples lives through them. After all thats how I got to do the great things that I have done, and also I am still an apprentice everyday! All I ask is that if you find it interesting then leave a comment and share what you read. THANK YOU.

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